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  • This year, Deutschland Test joined forces again with Cologne-based analysts and consultants ServiceValue to carry out a survey of the best online stores. And once again, several superReal shops came out category winners.

  • Best online shop

  • hessnatur, category natural fashion and environmental products

  • About Deutschland Test

  • A total of 1,522 online shops were reported with their customer satisfaction ratings. The survey was based on 622,608 consumer judgments. The respective industry and category winners receive the title "Best online shop". Online shops whose satisfaction levels are above the sector or category mean are awarded the title "Top online shop".

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